Terms of service
TERMS OF SERVICE
OVERVIEW
Welcome to Renlori. The terms “we,” “us,” and “our” refer to Renlori. Renlori operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Renlori is powered by Shopify, which enables us to provide the Services.
The following terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranties, disclaimers, and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access our Services.
SECTION 1 — ACCESS AND ACCOUNT
By accepting these Terms of Service, you represent that you are at least the age of majority in your state or province of residence and that you have given us your consent to allow any of your minor dependents to use the Services on devices that you own, purchase, or manage.
To use the Services, including accessing or browsing our online store or purchasing any products or services we offer, you may be required to provide certain information, such as your email address, billing information, payment information, and shipping information. You represent and warrant that all information you provide to our store is accurate, current, and complete and that you have all necessary rights to provide such information.
You are solely responsible for maintaining the security of your account credentials and for all activity associated with your account. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 — OUR PRODUCTS
We have made every effort to display our products and services as accurately as possible in our online store. However, please note that product colors or appearance may differ from how they appear on your screen due to the device you use to access the store and its settings.
We do not guarantee that the appearance or quality of any product or service you purchase will meet your expectations or will be identical to how it is displayed or presented in our online store.
All product descriptions may be changed at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any product offered to any person, geographic region, or jurisdiction.
SECTION 3 — ORDERS
When you place an order, you are making an offer to purchase. Renlori reserves the right to accept or reject your order for any reason, at our sole discretion. Your order will not be accepted until Renlori confirms its acceptance. We must receive and process your payment before accepting your order.
You should review your order carefully before completing your purchase, as Renlori may not be able to accommodate cancellation requests after an order has been accepted.
If we do not accept, modify, or cancel an order, we will attempt to notify you using the email address, billing address, or phone number provided at the time the order was placed.
Returns or exchanges may only be made in accordance with our Return & Refund Policy.
You represent and warrant that your purchase is for personal or household use and not for commercial resale or export.
SECTION 4 — PRICING AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be shown in the order confirmation sent to you by email.
Unless expressly stated otherwise, displayed prices do not include applicable taxes, handling fees, customs duties, or import charges. Shipping charges, if any, will be shown at checkout.
Prices displayed in our online store may differ from prices offered by third parties.
From time to time, we may offer promotions through the Services that may affect pricing and may be governed by terms and conditions different from these Terms. If there is a conflict between the terms of a promotion and these Terms, the terms of the promotion will apply.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made through our store.
You agree to promptly update your account and other information, including your email address and payment details, so that we can complete your transactions and contact you as necessary.
You represent and warrant that:
(i) the payment information you provide is true, correct, and complete;
(ii) you are authorized to use the payment method used for the purchase;
(iii) charges incurred by you will be honored by your payment provider; and
(iv) you will pay all charges incurred by you at the prices displayed, including any applicable shipping, handling, and taxes.
SECTION 5 — SHIPPING AND DELIVERY
All delivery times are estimates only and are not guaranteed.
We are not responsible for delays caused by shipping carriers, customs procedures, weather conditions, or events outside our reasonable control.
Additional shipping information, including estimated delivery timeframes, is available in our Shipping Policy.
SECTION 6 — INTELLECTUAL PROPERTY
Our Services, including but not limited to trademarks, trade names, text, images, graphics, product reviews, videos, audio, and the design, selection, and arrangement of such materials, are owned by or licensed to Renlori and are protected by applicable intellectual property laws.
These Terms permit you to use the Services for personal, non-commercial purposes only.
You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit material from the Services without our prior written consent, except as expressly permitted by law.
Except as expressly provided in these Terms, nothing herein grants you any license or other rights under any patent, trademark, copyright, or other intellectual property rights belonging to Renlori, Shopify, or any third party.
Unauthorized use of the Services may violate applicable intellectual property laws.
The Renlori name, logo, product and service names, designs, and slogans are trademarks or trade names of Renlori or its licensors. They may not be used without prior written permission.
The Shopify name, logo, product and service names, designs, and slogans are trademarks of Shopify.
All other names, logos, product and service names, designs, and slogans appearing through the Services are the property of their respective owners.
SECTION 7 — OPTIONAL TOOLS
We may provide you with access to third-party customer tools as part of the Services. We do not monitor and have no control or input over such tools.
You acknowledge and agree that we provide access to such tools “as is” and “as available,” without warranties, representations, or conditions of any kind and without endorsement.
We will have no liability arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the Services is entirely at your own risk and discretion. You should ensure that you are familiar with and approve of the terms under which the relevant third-party providers offer such tools.
We may also offer new features, tools, or resources through the Services in the future. Such new features will also be considered part of the Services and will be subject to these Terms of Service.
SECTION 8 — THIRD-PARTY LINKS
The Services may contain materials and links to websites provided or operated by third parties, including embedded third-party functionality.
We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites.
If you leave the Services to access third-party materials or websites, you do so at your own risk.
We will not be responsible for any harm or damages related to your access to third-party websites or your purchase or use of products, services, resources, or content from third-party websites.
Please review third-party policies and practices carefully before entering into any transaction.
Complaints, claims, concerns, or questions regarding third-party products or services should be directed to the relevant third party.
SECTION 9 — RELATIONSHIP WITH SHOPIFY
Renlori is powered by Shopify, which enables us to provide the Services.
However, any sale or purchase made through our store is made directly between you and Renlori.
By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of sales between you and Renlori, including any injury, damage, or loss resulting from your purchase of products or services.
To the extent permitted by law, you release Shopify and its affiliates from claims, damages, and liabilities arising from or related to your purchase and transaction with Renlori.
SECTION 10 — PRIVACY POLICY
Personal information collected through the Services is subject to our Privacy Policy.
Certain personal information may also be subject to Shopify’s Privacy Policy, available through Shopify’s website.
By using the Services, you acknowledge that you have read our Privacy Policy.
Because the Services are hosted by Shopify, Shopify collects and processes personal information relating to your access to and use of the Services in order to provide and improve the Services.
Information submitted through the Services may be transmitted to and shared with Shopify and other third parties, including parties located in countries other than your country of residence, for purposes related to providing the Services.
Please review our Privacy Policy for additional information about how Renlori, Shopify, and our service providers process personal information.
SECTION 11 — FEEDBACK
If you submit, upload, publish, email, or otherwise transmit ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any purpose, including commercial purposes.
You represent and warrant that:
(i) you own or otherwise have all rights necessary to provide the Feedback;
(ii) you have disclosed any compensation or incentive received in connection with submitting the Feedback; and
(iii) the Feedback complies with these Terms.
We have no obligation:
(1) to maintain Feedback in confidence;
(2) to pay compensation for Feedback; or
(3) to respond to Feedback.
We may, but are not obligated to, monitor, edit, or remove Feedback that we determine, in our sole discretion, is unlawful, offensive, threatening, defamatory, obscene, or otherwise objectionable, or that violates any party’s intellectual property rights or these Terms.
You agree that your Feedback will not violate any third-party rights, including copyright, trademark, privacy, personality, or other proprietary rights.
You also agree that your Feedback will not contain defamatory, unlawful, abusive, or obscene material or any computer virus or other malware that could affect the operation of the Services.
You may not use a false email address, impersonate another person, or otherwise mislead us or third parties regarding the origin of any Feedback.
You are solely responsible for the Feedback you submit and its accuracy.
SECTION 12 — ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, information provided through the Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, or product availability.
We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is inaccurate at any time without prior notice, including after you have submitted an order.
SECTION 13 — PROHIBITED USES
You may access and use the Services only for lawful purposes.
You may not access or use the Services, directly or indirectly:
(a) for any unlawful or malicious purpose;
(b) to violate any international, federal, provincial, state, or local law, regulation, rule, or ordinance;
(c) to infringe or violate our intellectual property rights or the intellectual property rights of others;
(d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or otherwise harm any person;
(e) to submit false or misleading information;
(f) to knowingly send, receive, upload, download, use, or reuse material that does not comply with these Terms;
(g) to transmit or procure the sending of unsolicited advertising or promotional material, including junk mail, chain letters, spam, or similar solicitations;
(h) to impersonate or attempt to impersonate another person or entity; or
(i) to engage in conduct that restricts or inhibits any person’s use or enjoyment of the Services or that may harm Renlori, Shopify, or users of the Services.
You also agree not to:
(a) upload or transmit viruses or malicious code;
(b) reproduce, duplicate, copy, scrape, sell, resell, or exploit any portion of the Services;
(c) collect or track personal information about others;
(d) spam, phish, pharm, pretext, or otherwise misuse the Services;
(e) use robots, spiders, scraping tools, data-gathering or extraction tools, automated devices or processes, artificial intelligence systems, or other automated or manual means to improperly access the Services; or
(f) interfere with, bypass, or circumvent security or authorization features, robot exclusion headers, or other measures used to restrict access to the Services.
We reserve the right to suspend, disable, or terminate access to the Services at any time without notice if we determine that you have violated any part of these Terms.
SECTION 14 — AGENTS
14.1 This section (“Agent Terms”) applies if you use, permit, enable, or cause the deployment of an Agent to access, use, or interact with any Service.
“Agent” means software or a service that performs autonomous or semi-autonomous actions on behalf of, or under instructions from, a person or entity and may operate on that person’s device or account without direct supervision.
14.2 No Agent may access, use, or interact with the Services unless it identifies itself and operates in compliance with the requirements of Section 14.4.
An Agent may not access, use, or interact with the Services if we have requested that the Agent refrain from doing so.
14.3 We may limit, including through technical measures, whether and how an Agent may access, use, or interact with the Services.
14.4 Agents must:
(i) identify in each HTTP/HTTPS request that the request originates from an Agent and disclose the Agent’s name in the user-agent string using the format “Agent/[agent name]”;
(ii) not conceal or create confusion about whether access, use, or interaction originates from an Agent, including by imitating human behavior or bypassing CAPTCHA or similar measures intended to distinguish computers from humans;
(iii) truthfully respond to questions or instructions intended to determine whether an interaction comes from a human or a computer; and
(iv) not bypass or otherwise avoid measures intended to block, limit, modify, or control whether and how Agents access, use, or interact with the Services.
SECTION 15 — TERMINATION
We may terminate this agreement or your access to the Services, in whole or in part, at our sole discretion and at any time without prior notice.
You will remain responsible for all amounts due through the date of termination.
The following provisions will survive termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver and Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.
SECTION 16 — DISCLAIMER OF WARRANTIES
Information presented through the Services is provided for general informational purposes only.
We do not warrant the accuracy, completeness, or usefulness of such information.
Any reliance you place on such information is strictly at your own risk.
To the fullest extent permitted by applicable law, the Services and all products offered through the Services are provided “AS IS” and “AS AVAILABLE,” without representations, warranties, or conditions of any kind, whether express or implied, including implied warranties or conditions of merchantability, satisfactory quality, fitness for a particular purpose, durability, title, and non-infringement.
We do not warrant that your use of the Services will be uninterrupted, timely, secure, or error-free.
Some jurisdictions do not allow limitations or disclaimers of implied warranties, so some of the above limitations may not apply to you.
SECTION 17 — LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL RENLORI, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR LICENSORS, OR SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCT PURCHASED THROUGH THE SERVICES, OR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING ERRORS OR OMISSIONS IN CONTENT OR LOSS OR DAMAGE INCURRED AS A RESULT OF CONTENT OR PRODUCTS POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
SECTION 18 — INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Renlori, Shopify, and our respective affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from and against losses, damages, liabilities, claims, and reasonable legal fees payable to a third party arising out of or relating to:
(1) your breach of these Terms or documents incorporated by reference;
(2) your violation of any law or third-party rights; or
(3) your access to or use of the Services.
We will notify you of any indemnifiable claim, provided that failure to promptly notify you will not relieve you of your obligations except to the extent you are materially prejudiced.
We may control the defense and settlement of such claim at your expense, including selection of counsel, but we will not settle a claim that imposes non-monetary obligations on you without your consent, which will not be unreasonably withheld.
You agree to cooperate in the defense of indemnified claims, including by providing relevant documents.
SECTION 19 — SEVERABILITY
If any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision will nevertheless be enforceable to the fullest extent permitted by applicable law.
The unenforceable portion will be deemed severed from these Terms, and such determination will not affect the validity and enforceability of the remaining provisions.
SECTION 20 — WAIVER; ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms will not constitute a waiver of such right or provision.
These Terms and any policies or operating rules posted by us on this website or in relation to the Services constitute the entire agreement and understanding between you and us and govern your use of the Services.
They supersede prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us relating to the Services.
Any ambiguity in the interpretation of these Terms will not be construed against the drafting party.
SECTION 21 — ASSIGNMENT
You may not delegate, transfer, or assign this agreement or any rights or obligations under these Terms without our prior written consent.
Any attempted assignment in violation of this provision will be void.
We may transfer, assign, or delegate these Terms and our rights and obligations without your consent or prior notice, subject to applicable law.
SECTION 22 — GOVERNING LAW
These Terms of Service and any separate agreements through which we provide the Services will be governed by and interpreted in accordance with the laws applicable in the jurisdiction where Renlori is based.
You and Renlori agree to the jurisdiction of the competent courts of that jurisdiction, subject to any mandatory consumer protection laws that may apply.
SECTION 23 — HEADINGS
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 24 — CHANGES TO THESE TERMS OF SERVICE
You may review the most current version of these Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website.
It is your responsibility to review our website periodically for changes.
Where required by applicable law, we will notify you of material changes to these Terms, and such changes will take effect on the date specified in the notice.
Your continued use of or access to the Services after changes to these Terms are posted constitutes acceptance of those changes.
SECTION 25 — CONTACT INFORMATION
Questions about these Terms of Service should be sent to:
Renlori
Email: renlori.store@gmail.com
Address: Iapv 170 viv CS 30
Phone: +54 9 3434673446